About Connections Transportation Inc.
Established in 1993, Connections is a family-owned business, serving a vast array of clients ranging from the weekly traveler to corporate functions / conferences to family vacations to special events, etc. Client relationships have always been our top priority and we honor this by focusing on providing service with a personal touch. Whether you are a first time user or one of our loyal regulars, our goal is to show you why our clients know they can count on us.
We know you. We care about you. We go above and beyond to offer you the highest quality of transportation by hiring the most courteous and qualified drivers and providing safe, reliable and comfortable vehicles to service all your transportation needs, including, but not limited to airport transportation, corporate transportation, student services, special event transportation, as directed services and point-to-point or city-to-city services. No matter the occasion, we want to make your chauffeured transportation experience as seamless and stress-free as possible.
While we handle many corporate accounts, no job is too small or too big for Connections. Being a well-established company gives us the opportunity to serve you and simultaneously get to know you, which is why we’re here. Each and every customer is a personal connection that we want to last and we don’t take that for granted.
All drivers hold the necessary permits required by the Passenger Vehicle for Hire (PVH) ordinance, which encompasses annual drug screening, lifelong criminal background checks, fingerprinting, and a two-day chauffeur class.
All vehicles are routinely checked and maintained for a smooth and safe ride. In addition, all vehicles have the required permits to operate in and out of Charlotte, NC and surrounding areas as well as all local airports and private FBO’s.
So call on Connections when you want efficient, safe, friendly and personal transportation service, because you can’t teach a smartphone app personality!
What our clients think
“Our company has used Connections for over 15 years! We use Connections because they are dependable! This means a lot when you bring in lots of people! Another reason is the staff is always courteous and personable with our clients. They know us by name. Flexibility is key with our plans. Connections has always been able to accommodate our needs when there are last minute changes. They are always helpful with offering suggestions for dining, things to do and providing last minute transportation for our client's needs! Prompt describes their service without question. Connections goes the extra mile to make our people and clients feel special! This starts with their airport pickup to any personal requests along the way to their departure with a smile! That is why we choose you!!!”
“Connections Transportation has provided dependable travel services to our Company for 18 years. They have contributed immensely to the growth and success of our worldwide operations. In Charlotte, we rely on their professionalism and integrity in providing the best services for our guests, whether it is for the CEO, visitors to our facility, or local team members requiring transportation. We appreciate their reliable, courteous and safe travel services.”
“Ozzie and I used Connections hundreds of times when we lived and worked in Charlotte! There is no better transportation service anywhere. Always dependable, always on time, always courteous. Priceless!”
"The only transportation company I would recommend in the Charlotte Metro Area. I have worked with Sammy and Cheryl for over 5 years and can not say Thank you enough."
"As an event planner traveling to Charlotte multiple times a year, a dependable transfer company to rely on is a must. I started using Connections Transportation for motor coaches and have since moved all my individual transfers to them as well. The only thing better than doing something yourself is to have a trusted resource available, the staff at Connections are a fantastic resource for me. They watch all flight times and notify me of any delays so I don’t have to watch myself. This family owned business provides prompt, friendly, professional service that makes me look like a star to my clients."
We have used the services of Connection Transportation for the past three years for all of our transportation needs. This has included shuttles to and from the airport as well as to various hotels and convention sites throughout the city. We have 10 to 15 training sessions each year held at our facility and rely on them to provide up all of our transportation. We also have several meetings and other business functions throughout the year that requires their services. Connections transportation has been most reliable, and during our association with them, we have never had any problems or missed connections with individuals. We have use them for as many as 350 people at a time using buses for transportation as well as towncars when we have 1 to 2 people visiting. They are most professional in every way and I have never met a company that is so conscientious about their obligation to us.
Over the past couple of years we have had numerous opportunities to utilize Connections Transportation, Inc. for our company’s transportation needs. The level of personal service afforded by Sammy, Cheryl and their drivers is unsurpassed by any other transportation company in the Charlotte area. Several factors contribute to our continued satisfaction – Customer service, flexibility, and reliability are just a few. We are always pleased with the manner in which they treat our associates and with their prompt response to our calls for service. Transportation plans often change on a moments notice, we have been repeatedly impressed by the flexibility meeting our changing needs. We would unquestionably recommend Connections Transportation to any of our associates, family members or friends.
Dear Sammy and Cheryl: I would like to write a letter of recommendation for Connections due to the excellent service we received from your company. You have been transporting physicians, clients and staff for us for several years, and you are always dependable, polite, professional and flexible. We get comments from those you transport on the high level of service you provide. There have been many times when we have had to call for last minute service or to change a schedule, and you have been available each time. No matter how difficult the task may be, you make it appear easy. Thank you for all that you do; it is very much appreciated.
We are pleased to recommend Connections Transportation to anyone interested in using their transportation services. We have found them to be very professional, courteous, and friendly during our conversations making travel arrangements. Also, there pick ups and drop offs timing is very reliable and we can always count on them to make our guests feel welcome from the time of pick up until they are delivered to their destination. In fact, they have given tours to our national and international visitors with very high complements for their knowledge of the city.
Just a brief note to thank you for the outstanding service you have provided to our company, our employees and guests for the past 19 years. In our busy and sometimes to-the-last-minute scheduling changes, it's wonderful to know we have a transportation service we can rely on! Quality service for an excellent price is difficult to provide, but the Connections staff does it well. Sammy and his team have picked all of our guests up from the airport or the office for all these years and that’s quite an accomplishment. But what is even more valuable to us is the friendly, polite, professional attitude, which the drivers never fail to display to our guests. In fact, some of our more frequent visitors often comment on what a great guy Sammy is! I would highly recommend your service to anyone who is in need of a reliable transportation company. We look forward to our continuing relationship with Connections. Thank you for your excellent work!
Although I am not authorized to speak for the firm, I am authorized, willing and happy to provide my personal opinion of your professional services to prospective customers. I have been a customer of yours for approximately 20 years and I say without hesitation or exaggeration that you folks run the finest transportation company it has ever been my privilege to ride with. Now, why am I saying this?
- You’re always on time for pickup and drop-off.
- Your attitude is nonpareil – in other words, you could teach other owners how to run their business. You are always cheerful, friendly, helpful, knowledgeable and good listeners. In fact, I think you should charge for your listening skills – it surpasses that of many attorneys, doctors and, yes, even we consultants.
- Your vehicles are always clean and run in tiptop condition.
- Reliability and safety – simply put, I would recommend you to safely and happily convey my closest family and friends.
It is my pleasure to recommend Connections Transportation to any business that is looking for a limousine/transportation service that provides outstanding and reliable service to its customers. We have use Connections for nearly 4 years, and have chosen Connections over several other options. I have found their service to be consistent, timely, and totally dependable. In fact I have never had a single problem with any aspect of our relationship. In an industry where service is the definition of value, selecting Connections has proven to be an excellent business decision. We will be establishing our new business in Jacksonville, Florida in a few weeks. I hope that we can find a company as reliable and dependable as Connections, in the Jacksonville area.
To Connections Transportation Inc. With our deepest gratitude for your humanitarian efforts assisting us and others with transportation at the Charlotte Airport September 11, 2001.
Dear Connections, We wanted to thank you again for the 1st class transportation to the speedway for the Coca-Cola classic 600 in May. It was a pleasure for us to enjoy the “wonderful ride” both to & from the hotel. You’ve got 1st class transportation service happening. Our Admins and company are really blessed to have such excellent service and care!! We hope to see you again in the future.
Cheryl, Thanks again for everything last week with all our family members and with the Hornets game. Went great!
Once again Connections Transportation took EXCELLENT care of our group transportation needs this week. It is such a relief to know that I can count on you and your team to just handle everything and that once I provide you the details that I do not even need to think about transportation for the group! Not to mention Salar's customer service is second to none! Thanks again for being a great business partner!
Cheryl, I am sending a note to thank you and your son for a fabulous experience with Connections Transportation. Everyone was so impressed and many asked for your business card. Thank you once again.
Hey Cheryl, thanks to you and the team for great service all weekend long! See you in a few weeks.
"Cheryl, Wanted to let you know how much we enjoyed/appreciated the gentleman who picked us (Kimberly, Tricia and myself) up on Monday night (also took us to airport yesterday). It was late and we all were tired and hungry. He offered to stop so we could get sandwiches on our way to the hotel. He was the poster child for professional with just a bit of silly which allowed us to really enjoy our ride. Thank you for always taking such good care of us."
"Driver was very nice - thank you for the courteous service!"
"Hey Cheryl, EVERYONE was impressed with the transportation. They loved your elegant buses. My parents were so appreciative of the escort to their front door. Thanks so much again for all you did for us!"
"Good morning! First I have to say that we are all very impressed with the party bus we had on Monday for dinner! It was beautiful and everyone said it was very comfortable!! Thank you!!"
"Thanks a ton!! We have had the absolute BEST feedback about your service, I can't thank you enough!"
"Hi Cheryl, I talked to one of our executives yesterday. He is so impressed with Connections. He said the driver is always there and now people are starting to know him. Makes him feel right at home now. Thank you for all you do."
"You guys are always the one to save us from that angst - so thank you!! 🙂 We can always count on you!!"